Business: Apartmany Tatra Relax, Tatranská 26, Veľký Slavkov
The operator of Tatra Relax Apartments and the website www.tatrarelax.sk is:
AZ KAPITAL, s.r.o., Grossova 4608/8, 054801 Poprad, ID: 46042237, VAT number: 2023213973 hereinafter referred to as "operator"
Information regarding the processing and protection of personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons in the processing of personal data on the free movement of such data (hereinafter referred to as "GDPR"), Act No. 18/2018 Coll. on the protection of personal data and on the amendment of certain laws (hereinafter referred to as the "Act on the Protection of Personal Data")
Information:
The operator of Apartments Tatra Relax collects, obtains and processes personal data for the following activities:
booking a stay and related administration (processing an order from a client when the client contacts the operator by e-mail) provision of accommodation services and related administration (registration of accommodated persons in the Book of Accommodations, filling out the form Notification of stay for the Aliens Police) processing of complaints and claims tax and accounting documents (issuance of an invoice) Personal data means the client's first and last name, OP or travel document number, visa number, nationality, address of permanent residence, date of birth, length of stay, account number, e-mail, telephone number.
Personal data is provided only to competent state authorities, which, to the extent established by special regulations, perform tasks in the area of protection of the constitutional establishment, internal order and security of the state or state defense (Police of the Slovak Republic, Department of Foreign Police) and to state or judicial authorities, if required law in response to legal claims or lawsuits.
Reservation of stay
The personal data mentioned above, provided by the client when booking a stay, enable proper and timely provision of the accommodation requested by the client when booking. The data provided in this way will also be used if it is necessary to contact the client due to various changes in his reservation.
Cleaning services
Apartmany Tatra Relax provide cleaning services. To ensure and provide these services, it is essential that guests provide their personal data to the extent necessary. When starting a stay, every person over 16 years of age is required to present a valid identity document (OP or PAS). For persons under the age of 16, personal data is reported by parents or authorized adults. For foreign persons, each person (including children) is required to show a valid OP or PASSPORT. If, for any reason, the guest refuses to show a valid identity card or passport, accommodation cannot be provided.
Only one person has access to your personal data in Apartmany Tatra Relax Apartments, namely the operator.
Client consent
By using the services of Apartments Tatra Relax, the client agrees to the collection, acquisition and processing of his personal data in the manner indicated above. In connection with the transfer and processing of their personal data, the customer has the rights arising mainly from Act of the National Council of the Slovak Republic No. 428/2002 Coll. on the protection of personal data, as amended, Act No. 18/2018 Coll.
Website Client Consent On our website www.tatrarelax.sk you can contact us via the contact form. By submitting the form, you agree to the processing of personal data in accordance with Act no. 18/2018 Coll. on the protection of personal data and on changes and additions to later laws, for the purpose and time of processing your request stated in the sent form. Consent can be withdrawn at any time in writing. Your data will not be made available to third parties.
Security of personal data
In order for your personal data to be protected with us, we have taken appropriate technical, security and organizational measures in accordance with the requirements and regulations of the applicable legislation. All your personal data in electronic form are stored on secure data servers.
How long we keep your personal data:
We store your personal data for the time necessary to exercise the rights and obligations arising from the contractual relationship between us and the exercise of claims from this contractual relationship.
Personal data, the storage of which is necessary for the fulfillment of all our obligations arising from the legal regulation, must be kept for the period specified by the relevant legal regulation, regardless of your consent. For tax and accounting documents, this period is usually 10 years.
Accounting We use an external company for accounting. This service is covered by the contract: Contract on the processing of personal data.
YOUR RIGHTS In connection with the protection of personal data, you have several rights that you can exercise:
the right to add or correct personal data
right of access to data
right to delete personal data
right to restriction of processing
right to object
right to file a complaint
right to transfer data
Right to addition and correction
If your data is incorrect, you can contact us directly at the e-mail address relaxtatra@gmail.com and ask for their correction and addition.
Access to data You have the right to ask us for an overview of the data we process about you, for what purpose and to whom we provide it.
The right to erasure of personal data You have the right to ask us to delete your personal data that we are processing if the following conditions are met and it does not affect data that we must keep according to law (e.g. invoices):
Personal data are no longer necessary for the purposes for which they were collected and processed You revoke your consent on the basis of which personal data was processed and there is no other legal basis for the processing of personal data Personal data was processed illegally The reason for deletion is the fulfillment of an obligation according to the law, a special regulation or an international agreement.
Right to restriction of processing You have the right to ask us to restrict the processing of your personal data in the following cases: you object to the correctness of personal data, until the correctness of personal data is verified the processing of your personal data is illegal we no longer need your personal data for the purpose of processing, but you need it for the application, exercise or defense of your legal claims you object to the processing of your personal data according to the previous point The right to object You have the right to object to the processing of your personal data for a reason relating to your particular situation, which is carried out on the basis of our legitimate interest, including profiling based on these provisions. You also have the right to object to the processing of your personal data for the purpose of direct marketing.
Right to file a complaint You have the right to file a complaint with the Office for the Protection of Personal Data if you believe that your personal data has been processed in violation of applicable legal regulations for the protection of personal data. Contact information can be found at www.dataprotection.gov.sk.
Right to data transfer The operator does not intend to transfer personal data to other persons and organizations for marketing or other purposes in this country, in EU countries or in third countries.